Desktop Infrastructure Specialist

3 hours ago

Thiruvananthapuram, Kerala, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

Key Responsibilities:

  • Operating System Support: Installation and configuration of operating systems across devices.
  • Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware.
  • Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook.
  • Network Support: Installation and troubleshooting of network printers; VPN and firewall configuration.
  • Security: BitLocker encryption, antivirus update, and virus protection management.
  • Active Directory Management: User account creation, password resets, group policy updates, and access control.
  • Remote Support: Providing remote assistance for software and system-related issues.
  • Asset Management: Coordinating with vendors for hardware issues and maintaining inventory records for hardware and software assets.

We are seeking a skilled Desktop Support Engineer to join our team. The successful candidate will be responsible for providing technical support to employees across the organization, ensuring that all IT equipment is functioning properly and efficiently. This role requires strong problem-solving skills, attention to detail, and excellent communication abilities.

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