IT Infrastructure Specialist

2 days ago

Thiruvananthapuram, Kerala, India beBeeInfrastructure Full time ₹ 75,36,000 - ₹ 1,01,20,000

Job Title: IT Infrastructure Specialist

About the Role:

We are seeking a highly skilled IT Infrastructure Specialist to join our team. This is a frontline, on-site role that involves a combination of day-to-day technical support, asset lifecycle management, IT operations, and participation in broader technology projects.

Key Responsibilities:
  1. Provide end-user support for hardware, software, and peripherals.
  2. Deliver multi-channel support for local and remote users.
  3. Support the transition from current ITSM platform to ServiceNow.
  4. Manage tickets efficiently and escalate when necessary.
  5. Image, configure, and deploy laptops and desktops for new hires and tech refreshes.
  6. Use FreshService for IT asset lifecycle management, including STPI bonded asset tracking and inventory audits.
  7. Enforce IT security policies and assist in remediating security incidents or vulnerabilities.
  8. Troubleshoot issues related to network connectivity, A/V conference tools, scanning, printing, and device access.
  9. Collaborate with internal teams to identify and implement service improvements or automation opportunities.
  10. Participate in special projects, pilots, and rollouts of new technologies or processes.
  11. Work with external vendors and suppliers to ensure service delivery and procurement meets quality, time, and cost requirements.
Requirements:
  • 4+ years of experience in an IT Helpdesk or Technical Support role.
  • Associate degree (or higher) in Computer Science, Information Technology, or equivalent professional experience.
  • Strong experience supporting Windows 11, MacOS (Sequoia), and common business productivity software.
  • Familiarity with cloud applications, endpoint security, mobile/tablet support, and remote tools.
  • Able to troubleshoot and resolve technical issues for non-technical users with patience and clarity.
  • Experience using or supporting ITSM platforms such as FreshService, ServiceNow, Remedyforce or Jira.
  • Exposure to automation tools like Power Automate or AI-driven IT solutions is a plus.
  • Demonstrated ability to multitask, prioritize, and problem-solve in a dynamic environment.
  • Strong written and verbal communication skills in English.
Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

How to Apply:

To be considered for this exciting opportunity, please submit your resume and cover letter detailing your relevant experience and qualifications.

  • Cloud Infrastructure Specialist

    2 days ago

    Thiruvananthapuram, Kerala, India beBeeCloudInfrastructure Full time ₹ 1,50,00,000 - ₹ 2,25,00,000

    Job Title: Cloud Infrastructure SpecialistDescription:A cloud infrastructure specialist with experience in digital channel activities, data engineering, and AWS technologies is required to work on a project that involves integrating and processing channel activity data from multiple sources.The ideal candidate will possess strong knowledge of Python,...

  • System Infrastructure Specialist

    1 week ago

    Thiruvananthapuram, Kerala, India beBeeInfrastructure Full time ₹ 8,00,000 - ₹ 12,10,000

    System Infrastructure Specialist WantedWe are seeking a highly skilled System Infrastructure Specialist to join our team. This key role involves designing, implementing, and monitoring infrastructure to meet the demands of a fast-paced environment.The ideal candidate will have experience in designing and developing infrastructure monitoring and reporting...

  • Network Infrastructure Specialist

    7 days ago

    Thiruvananthapuram, Kerala, India beBeeNetwork Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title:Network Infrastructure SpecialistDescriptionWe are seeking a skilled Network Infrastructure Specialist to join our team. The ideal candidate will have expertise in designing, implementing, and maintaining complex network infrastructures.The successful candidate will have a strong background in networking protocols, devices, and systems, as well as...

  • SRE Infrastructure Specialist

    5 days ago

    Thiruvananthapuram, Kerala, India beBeeReliability Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title: SRE Infrastructure Specialist

  • Cloud Infrastructure Specialist

    7 days ago

    Thiruvananthapuram, Kerala, India beBeeCloudInfrastructure Full time ₹ 1,04,000 - ₹ 1,30,878

    Cloud Infrastructure Services Specialist Role Responsibilities:Design and Implement Scalable Data Solutions.Develop and Optimize ETL Processes.Set Up and Manage CI/CD Pipelines.Write and Maintain Python and SQL Scripts. Job Requirements:Proficiency in Cloud Infrastructure Management.Strong Programming Skills (Python, SQL).Experience with CI/CD Tools...

  • Cloud Infrastructure Specialist

    5 days ago

    Thiruvananthapuram, Kerala, India beBeeCloud Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title:Cloud Infrastructure SpecialistDescription:We are seeking a skilled Cloud Infrastructure Specialist to lead and mentor our DevOps/CloudOps team. In this role, you will be responsible for designing, building, and managing scalable, secure infrastructure across multiple cloud platforms.You will drive end-to-end CI/CD automation and adopt...

  • Network Infrastructure Specialist

    1 week ago

    Thiruvananthapuram, Kerala, India beBeeInfrastructure Full time ₹ 15,00,000 - ₹ 20,10,000

    Job Title: Network Infrastructure SpecialistWe are seeking a skilled Network Infrastructure Specialist to join our team. The ideal candidate will have experience in network engineering, transformation, and data remediation.Key Responsibilities:Design, build, and test network infrastructureProvision and assure customer circuitsMigrate and transform network...

  • Coastal Infrastructure Specialist

    5 days ago

    Thiruvananthapuram, Kerala, India beBeeMarine Full time ₹ 15,00,000 - ₹ 30,00,000

    Job Title: Coastal Infrastructure SpecialistWe are seeking an experienced professional with a deep understanding of coastal and marine engineering to lead the design, planning, and construction of marine infrastructure projects.This is a fantastic opportunity for someone who wants to be part of a growing team focused on sustainable coastal development. As a...

  • Cloud Infrastructure Specialist

    2 days ago

    Thiruvananthapuram, Kerala, India beBeeInfrastructure Full time ₹ 18,00,000 - ₹ 24,50,000

    Job OverviewWe are seeking an experienced Cloud Infrastructure Specialist to manage our cloud infrastructure. The ideal candidate will have a strong understanding of Oracle Cloud Infrastructure Administration, including Tenancy, VCN, Compartments, Network Layers, and handling firewalls, subnets, and storage options.Provisioning and managing cloud...

  • Network Infrastructure Professional

    1 day ago

    Thiruvananthapuram, Kerala, India beBeeInfrastructure Full time ₹ 6,00,000 - ₹ 12,00,000

    Network Infrastructure SpecialistWe are seeking a skilled Network Infrastructure Specialist to provide L1 level support for our global IT infrastructure.About the Role:This is an exciting opportunity to join our team as a Network Infrastructure Specialist. As a key member, you will be responsible for monitoring network performance using industry-leading...