
AR Collections Expert
24 hours ago
We are seeking an experienced AR Collection Specialist to join our team. The ideal candidate will have a strong background in credit and collections, with excellent communication and problem-solving skills.
Main Responsibilities:
- Manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers.
- Confer with customers by telephone to determine reasons for overdue payments, reviewing terms of sales, service, or credit contracts.
- Research payment issues involving disputed deliveries, returns, and credits that may result in delinquent balances.
- Resolve issues quickly to prevent further aging of delinquent balances.
- Work with the manager to identify accounts that may present a business credit risk, require credit hold, or outside collection.
- Record information about the financial status of customers and document the status of collection efforts.
- Keep sales representatives aware of account statuses and problems.
- Maintain collection calls with multiple stakeholders (customers, sales, management, etc.).
- Be process-oriented and knowledgeable about collection processes and scenarios.
- Demonstrate the ability to maintain the portfolio in good shape and assess risks and necessary actions.
- Support the manager in process-related actions or analysis.
Requirements:
- A Bachelor's degree in business or a related field.
- Over 4 years of experience as a credit/collection specialist or any equivalent combination of acceptable training, education, and experience.
- Effective written and verbal communication skills.
- Proficiency in MS Word and Excel, with the ability to learn any corporate software used by the position.
- Basic accounting skills.
- Fluent in English, both written and spoken.
- Customer-oriented with a strong work ethic.
About Us:
We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
Contact Information:
Please submit your resume and cover letter to apply for this position.
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