Network Mitigation Support Professional
1 day ago
We are seeking a dedicated telecommunications specialist to provide remote troubleshooting and guide field crews during site activities. This role is critical in ensuring smooth network execution, issue mitigation, KPI monitoring, and effective coordination with on-ground teams.
Key Responsibilities- Provide real-time network troubleshooting support during site activities.
- Login to Nokia OSS for: network logs, lock/unlock radios, parameter checks, and troubleshooting commands.
- Guide crews to resolve network imbalance, PIM issues, and uplink interference.
- Support network troubleshooting – radios, baseband, RET, fiber, MW, and RF jumpers.
- Coordinate with carrier switch team for software load, commissioning, and integration.
- Monitor KPIs post-commissioning to validate site stability and performance.
- Prepare reports including KPIs, network logs, alarms, and troubleshooting steps.
- Strong knowledge of 4G LTE & 5G NR technologies.
- Proficiency with Nokia OSS operations.
- Expertise in network/PIM troubleshooting and external interference mitigation.
- Hands-on experience with RET troubleshooting, RF paths, microwave links, and fiber.
- Familiarity with spectrum analyzers and filters for interference hunting.
- Proficiency in MS Excel, PowerPoint, Google Earth for reporting.
- Strong English communication skills (spoken & written).
- Excellent problem-solving, coordination, and documentation abilities.
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