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Training Program Leader
3 weeks ago
Mars Cosmetics is seeking a highly skilled and experienced Training Manager to lead the development and implementation of end-to-end training programs for Beauty Advisors (BAs), field sales, and retail partners. The ideal candidate will have a strong grasp of makeup and skincare, with the ability to explain complex concepts in simple terms.
- Own and develop curriculum and SOPs for product science, shade matching, regimen building, hygiene, VM basics, and claims guardrails.
- Create multi-format content, including decks, playbooks, 2-minute WhatsApp videos, role-plays, and quizzes in Hindi and English.
- Run train-the-trainer sessions, field coaching, and roadshows, as well as monthly masterclasses.
- Partner with NPD/R&D to translate INCI and benefits into accurate demos and ensure compliant claims.
- Set up learning management systems, track training progress, and publish training calendars.
The successful candidate will have:
- 6-10 years of experience in beauty or personal care retail training, with a proven track record of leading pan-India TTT programs.
- Strong analytical skills, with advanced proficiency in Google Sheets/Excel and familiarity with Learning Management Systems.
- Excellent communication and facilitation skills, with the ability to present on-camera in English and Hindi.
Key requirements:
- Cosmetology certification is an asset.
- Basic knowledge of Visual Merchandising (VM) is a plus.
- MT/EBO experience is a plus.
Application Instructions:
Please submit your CV and two sample artifacts demonstrating your ability to teach 'shade matching' and a 'cross-sell script.'