
Lead Retail Training Specialist
1 day ago
Job Title: Lead Retail Training Specialist
We are seeking a highly skilled and experienced retail trainer to join our team.
This role involves designing and delivering training programs focused on product knowledge, customer service, and sales techniques. The successful candidate will work closely with operations, HR, and business teams to identify training needs and performance gaps.
The key responsibilities of this role include:
- Developing and implementing comprehensive training plans to drive sales performance, customer experience, and operational efficiency.
- Conducting in-person and virtual training sessions for retail staff, team leaders, and support roles.
- Collaborating with cross-functional teams to identify areas for improvement and develop targeted training solutions.
- Designing and creating digital training content, including videos, presentations, and quizzes, to enhance learning outcomes.
- Tracking and analyzing training effectiveness through assessments, on-floor observation, and performance metrics.
This is an exciting opportunity for an experienced retail trainer to make a significant impact on our business.
Key Qualifications:
- Proven track record of success in retail training and development.
- Hands-on experience with retail operations, customer handling, and POS systems.
- Strong organizational, analytical, and communication skills.
- Ability to connect with store teams and drive motivation and accountability.
Benefits:
This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
Other Information:
Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.
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