
Senior Spanish Quality Assurance Specialist
1 week ago
Job Description:
We are seeking an experienced and skilled Spanish Quality Analyst to lead our team in providing exceptional service to clients.
The successful candidate will have a strong understanding of quality processes and procedures, as well as the ability to analyze data and identify trends.
- Maintain expert-level knowledge of assigned products and services.
- Monitor customer issue trends.
- Lead daily team huddles to communicate operational updates.
Required Skills and Qualifications:
To be successful in this role, you must possess:
Strong Analytical and Problem-Solving Skills:
You will be responsible for analyzing data and identifying trends to improve process efficiency.
Effective Communication and Interpersonal Skills:
You will work closely with internal teams and B2B Service Directors to address customer requests.
Leadership and Team Management:
You will lead daily team huddles and manage follow-up actions to ensure timely completion of tasks.
Benefits:
This is a fantastic opportunity for a motivated and talented individual to join our team and make a real impact.
Others:
We offer a dynamic and supportive work environment, opportunities for growth and development, and a commitment to fostering a safe, inclusive, and diverse workplace.
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