Application Support Role

7 days ago

Pushkar, Rajasthan, India beBeeSystem Full time ₹ 10,00,000 - ₹ 15,00,000
Job Title: System Support Specialist

This role involves managing, configuring, and maintaining the CCH Tagetik platform to support financial consolidation, planning, budgeting, and reporting processes. The primary goal is to ensure system performance, user support, and compliance with business requirements while collaborating with finance, IT, and other stakeholders.

Key Responsibilities:
  • System Administration & Maintenance:
    • Administer and maintain the CCH Tagetik application, including configurations, workflows, and security settings.
    • Monitor system performance and troubleshoot technical issues to ensure optimal functionality.
    • Manage user access and roles to maintain data security and integrity.
    • Coordinate system updates, patches, and upgrades with IT teams and vendors.
  • Financial Process Support:
    • Support financial planning, budgeting, forecasting, and consolidation activities in Tagetik.
    • Ensure the accuracy and integrity of financial data within the system.
    • Work with finance teams in designing and optimizing calculation rules, allocation models, and reporting templates.
  • User Support & Training:
    • Provide technical and functional support to end users, including troubleshooting and resolving system issues.
    • Develop and maintain training materials and documentation for business users.
    • Conduct user training sessions to enhance system adoption and efficiency.
  • Data Management & Integration:
    • Oversee data imports, ETL processes, and integrations with SAP, Sarepta, and other financial systems.
    • Maintain data reconciliation and validation procedures to ensure accuracy.
    • Collaborate with IT teams to enhance data automation and streamline workflows.
  • Reporting & Analytics:
    • Develop and maintain custom reports and dashboards using Tagetik reporting tools.
    • Assist finance teams with report customization, KPIs, and variance analysis.
    • Ensure compliance with reporting standards and corporate policies.
  • Continuous Improvement & Compliance:
    • Identify opportunities for process improvements and system enhancements.
    • Ensure compliance with financial regulations, IT policies, and data governance standards.
    • Work with finance, IT, and external vendors to implement best practices and new features.

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