Reliability Engineering Lead

2 days ago

Madurai, Tamil Nadu, India beBeeReliability Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: Reliability Engineering Lead

We are seeking an experienced reliability engineering leader to join our team.

About the Role

This is a hybrid role that blends technical leadership with team mentorship and cross-functional coordination, ensuring infrastructure resiliency and optimal operational performance.

Key Responsibilities:
  • Establish and lead the implementation of organizational reliability strategies, aligning Service Level Agreements (SLAs), Service Level Objectives (SLOs), and Error Budgets with business goals and customer expectations.
  • Develop and institutionalize incident response frameworks, including escalation policies, on-call scheduling, service ownership mapping, and Root Cause Analysis (RCA) process governance.
  • Lead technical reviews for infrastructure reliability design, high-availability architectures, and resiliency patterns across distributed cloud services.
  • Champion observability and monitoring culture by standardizing tooling, alert definitions, dashboard templates, and telemetry data schemas across all product teams.
  • Drive continuous improvement through operational maturity assessments, toil elimination initiatives, and Site Reliability Engineer (SRE) Key Results (OKRs) aligned with product objectives.
  • Collaborate with cloud engineering and platform teams to introduce self-healing systems, capacity-aware autoscaling, and latency-optimized service mesh patterns.
  • Act as the principal escalation point for reliability-related concerns and ensure incident retrospectives lead to measurable improvements in uptime and Mean Time To Resolve (MTTR).
  • Own runbook standardization, capacity planning, failure mode analysis, and production readiness reviews for new feature launches.
Requirements and Qualifications
  • 10+ years total experience, with 3+ years in a leadership role in SRE or Cloud Operations.
  • Deep understanding of Kubernetes, Google Kubernetes Engine (GKE), Prometheus, Terraform.
  • Cloud: Advanced Google Cloud Platform (GCP) administration.
  • Continuous Integration/Continuous Deployment (CI/CD): Jenkins, Argo CD, GitHub Actions.
  • Incident Management: Full lifecycle, tools like OpsGenie.

Mentor and develop a high-performing SRE team, fostering a proactive ownership culture, encouraging cross-functional knowledge sharing, and establishing technical career pathways.

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