
Regional Operations Coordinator
2 weeks ago
Job Title: Regional Administrative Manager
Description:This is a unique opportunity to join our organization as a Regional Administrative Manager.
You will be responsible for managing the administrative activities and operations of the region, including but not limited to:
- Define scope and key responsibilities for team members
- Communicate and coordinate with immediate management to develop strategic program and project goals
- Monitor and report on key project activities, plans, and progress
- Manage calls and discussions
- End-to-end exam day and non-exam day administrative activities management and team coordination
The ideal candidate should have:
- Good communication skills (written/verbal)
- Strong technical knowledge of electrical equipment
- Experience in soft services facility management
- Experience in facility operations and management
- Ability to manage a team
- Experience in conflict management
- Willingness to work, learn, and perform under extreme pressure
- Ability to travel
- Good liaisoning with police and other local government departments
- Awareness of laws related to facility compliance and operations
- Vendor management skills
- Openness to take complete ownership, responsibility, and accountability of assigned work
- Good computer knowledge (Microsoft Excel, Word, PowerPoint, etc.)
Preferred qualifications include professional certifications, additional language knowledge, strong analytical and logical understanding.
Main Responsibilities:- Complete ownership of managing regional admin activities/operations & Admin Team
- Defining scope and KRA's of Team members
- Communicate and co-ordinate with immediate management to develop strategic program and project goals
- Direct reporting to Zonal Admin Head - TCSiON on day-to-day activities, incident management etc.
- Monitoring and reporting of key project activities, plans, and progresses
- Managing calls and discussions
- End-to-end Exam day and non-exam day administrative activities management and Team coordination
- Ensuring zero incident on Exam day related to Admin Services
- Help in Recruitment, Training, and talent development of Team Members
- Define and deploy control and Monitoring mechanism Admin Team within Region
- Training and development of Admin Team within Region
- Ensure Standardising of process at all Exam Venues
- Regional Vendor Mgmt, Support Zonal Head in Finalising of contract, Vendor invoice
- Publish regular dashboard on Key performance parameters to Zonal Admin Head and Sr. Mgmt on need basis
- Central spoc for all Facility related matters at regional level
- Ensure SLA/SLC at Exam Venues
- Governance over ViDZ/LISP partners, regular meeting and closure of Audit points
- Contract management
- Help/support in Shortlisting prospective partner/venue identified by city head based on defined parameters within region
- Maintain and monitor legal compliances for all Venues
- Prepare and deploy contingency/BCP
- Surprise checks at Exam Venues
- Handle crisis situation
- Coordinate and manage with Manpower agencies
- Conduct audit of Exam venues
- Any other duty assigned from time to time
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