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Business Operations Specialist
3 weeks ago
Job Title: Business Analyst
Key Responsibilities:- Map and document business processes across departments to identify areas for improvement.
- Support data collection, analysis, and reporting for management dashboards to inform strategic decisions.
- Evaluate and test new technology platforms to optimize business operations.
- Track progress of ongoing projects and backlogs to ensure timely updates and follow-ups with stakeholders.
- Prepare presentations, reports, and SOPs for management and communication.
- Coordinate with teams during rollouts of new systems, initiatives, or policies to ensure seamless implementation.
- Provide day-to-day analytical and operational support to the Business Architect.
- Strong analytical & problem-solving ability.
- Proficiency in Excel/Google Sheets.
- Working knowledge of CRM systems, automation tools, or ERP software.
- Bachelor's degree in business, Commerce, Economics, Data Analytics, IT, or related field.
- 4–5 years of relevant work experience.
A growth-oriented role with opportunities to learn directly under the Business Architect and leadership team, exposure to strategic projects impacting our network, and hands-on experience in business process design, data analytics, and digital transformation.
