City Operations Coordinator

2 days ago


Bengaluru, Karnataka, India beBeeCoordinator Full time ₹ 8,00,000 - ₹ 15,00,000

About the Role:

The City Operations Coordinator is responsible for streamlining city operations by planning, creating and executing processes to gather requirements. This involves ensuring smooth operations in cities through efficient config changes.

About Chalo:

Chalo is India's leading bus transport technology company focused on making travel better. With operations in 65 cities and powering over 4 billion daily bus rides, Chalo solves a real-world problem affecting millions of Indians.

Key Responsibilities:

  • Gather city requirements and implement processes accordingly
  • Ensure city operations run smoothly through efficient config changes
  • Train city personnel on product knowledge
  • Process-oriented, setting up processes and adherence
  • Excellent communication skills for spoken and written interactions, developing precise product descriptions/docs briefs for business and tech teams
  • Tech-aware, understanding how products work
  • Data-handling skills using Excel, Google Forms, Docs, etc.
  • Problem-solving, defining issues, problems, and opportunities, generating different courses of action
  • Hustler attitude to get things done with available resources
  • Understanding of product development, feature understanding, and roadmap
  • Streamline city requirements, create and manage processes
  • Manage day-to-day updates, config changes
  • Assist with product training and adaptability
  • Help with Sprint management (Ops part of it)
  • Assist with reports and data analysis

Benefits:

As a City Operations Coordinator at Chalo, you will have the opportunity to work with a talented team, develop your skills and contribute to making a meaningful impact in the lives of millions of people.

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a chance to be part of a mission-driven organization.


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