Chief Customer Experience Strategist

7 days ago


Thāne, Maharashtra, India beBeeDigitalInnovation Full time US$ 6,00,000 - US$ 10,00,000

Are you passionate about using digital innovation to transform customer experiences?

We're seeking a Digital Innovation Lead to drive strategic initiatives that integrate technology, data, and customer engagement.

As a key member of our team, you will develop and execute plans that align with business objectives. You will oversee the management and optimization of digital channels such as chat, email, web, and self-service.

Additionally, you will leverage data and analytics to boost efficiency and customer satisfaction. You will also lead the integration of AI, automation, and emerging technologies.

Key Responsibilities:

  • Develop and execute digital strategies aligned with business goals
  • Manage and optimize digital channels such as chat, email, web, and self-service
  • Use data and analytics to boost efficiency and customer satisfaction
  • Lead the integration of AI, automation, and emerging technologies


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