
Senior Customer Engagement Manager
2 days ago
The ideal candidate will drive customer acquisition, retention, and revenue growth through strategic planning and execution.
We are seeking an exceptional leader who can develop and implement a comprehensive strategy to boost customer engagement and sales. Key responsibilities include:
- Developing and executing strategies to drive customer acquisition, retention, and revenue growth
- Setting performance metrics and tracking key results to ensure consistent growth and achievement of sales targets
- Overseeing the operation of e-commerce platforms, including websites, apps, and third-party marketplaces
- Optimizing website performance, ensuring inventory accuracy, and managing product listings
- Planning and executing digital marketing campaigns, including SEO, SEM, social media, email marketing, and influencer collaborations
- Designing and managing promotional offers, discounts, and seasonal campaigns to enhance customer engagement and sales
- Ensuring a seamless online shopping experience, including fast shipping, easy returns, and excellent customer support
A successful candidate will possess a Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field (MBA preferred). Required skills include strong analytical skills, excellent communication, project management, and team collaboration skills. Data-driven decision-making, customer-centric mindset, ability to work in a fast-paced environment, and adaptability to market trends are essential for success in this role.
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Manager - Customer Engagement
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Kolkata, West Bengal, India Max Life Insurance Full timeJob Description- Managing office administration assets and upkeep of the same.- Agents Contracting- New Business Processing- Banking of Initial & Renewal Premium- Managing Petty cash & vendor payments- Retention of Surrender Requests- Execution of all Service Requests - Post Policy Issuance- Reverting on customer queries and complaints- Maintaining high NPS...
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Senior Customer Engagement Manager
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Kolkata, West Bengal, India beBeeCustomerEngagement Full time ₹ 1,20,00,000 - ₹ 1,50,00,000Job Role: We are seeking a seasoned professional to manage customer engagement, office administration assets, and lead new business processing.
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Customer Engagement Specialist
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Customer Engagement Director
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Kolkata, West Bengal, India beBeeCustomerCentric Full time ₹ 90,00,000 - ₹ 1,20,00,000Job Title: Customer Engagement ManagerOverview of the Role:Administer office resources effectively and maintain a well-organized environment.Establish partnerships with agents and facilitate new business opportunities.Efficiently manage premium payments for initial and renewal policies.Manage petty cash and vendor payments in a timely manner.Process...
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Customer Engagement Specialist
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Business Growth Manager
5 days ago
Kolkata, West Bengal, India beBeeMarketing Full time ₹ 8,00,000 - ₹ 15,00,000Job Overview:This role is responsible for developing and executing a customer-centric strategy to drive business growth, revenue expansion, and customer engagement.Key Responsibilities:Design and implement strategic plans to acquire and retain customers through digital channels.Set performance metrics and track key indicators to ensure consistent growth and...
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Senior Customer Success Manager
3 weeks ago
Kolkata, West Bengal, India Weekday AI Full timeThis role is for one of the Weekday's clientsMin Experience: 5 yearsLocation: KolkataJobType: full-timeWe are seeking an experienced and dynamic Senior Customer Success Manager to lead our customer success initiatives, focusing on building and nurturing long-term relationships with our school partners. In this role, you will be responsible for driving...
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Customer Engagement Specialist
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Kolkata, West Bengal, India beBeeCustomerEngagement Full time ₹ 99,000 - ₹ 13,11,300Job Title: Customer Engagement SpecialistJob Description:Make outbound calls to customers to interact with them and provide exceptional customer experiences.Maintain a courteous and friendly nature when interacting with customers, ensuring every conversation is a positive one.Build strong relationships with customers to enhance the image and public...
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Customer Engagement Platform Specialist
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Senior Customer Success Manager
4 days ago
Kolkata, West Bengal, India Weekday AI Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThis role is for one of the Weekday's clientsMin Experience: 5 yearsLocation: KolkataJobType: full-timeWe are seeking an experienced and dynamic Senior Customer Success Manager to lead our customer success initiatives, focusing on building and nurturing long-term relationships with our school partners. In this role, you will be responsible for driving...