Lead Operations Specialist

6 days ago


Hyderabad, Telangana, India WELLS FARGO BANK Full time

About this role:

Wells Fargo is seeking a Lead Operations Specialist to join our team. In this role, you will:

  • Support management in the day-to-day supervision of less experienced team members, providing guidance and resolution to issues that contribute to the overall effectiveness of the team.
  • Provide feedback and present ideas for improving or implementing processes and tools within the Operations group.
  • Perform or guide others on complex escalated issues that require planning, evaluation, and interpretation.
  • Prioritize work and provide daily work leadership and mentorship to team members.
  • Provide training and technical guidance to less experienced staff.
  • Lead or contribute to the implementation of new or revised processes and procedures that require coordination among operation teams.
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
  • Interact with internal customers.
  • Receive direction from leaders.
  • Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements.
  • Serve as a resource to other departments on transaction structure, documentation, and company policies.

Required Qualifications:

6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.



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