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Lead Operations Specialist

1 month ago

Hyderabad, Telangana, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a skilled professional to lead our operations team. As a Lead Operations Specialist, you will be responsible for providing guidance and support to less experienced team members, ensuring the overall effectiveness of the team. Your expertise will be invaluable in resolving complex issues, implementing new processes, and providing training and technical guidance to staff.

Key Responsibilities:
  • Support management in the day-to-day supervision of less experienced team members.
  • Provide feedback and present ideas for improving or implementing processes and tools within Operations.
  • Perform or guide others on complex escalated issues that require planning, evaluation, and interpretation.
  • Prioritize work and provide daily work leadership and mentorship to team members.
  • Provide training and technical guidance to less experienced staff.
  • Lead or contribute to the implementation of new or revised processes and procedures that require coordination among operation teams.
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
  • Interact with internal customers.
  • Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements.
  • Serve as a resource to other departments on transaction structure, documentation, and company policies.

Requirements:
  • 6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.