High-Performance Human Resource Strategist

4 days ago

Belgaum, Karnataka, India beBeeBusiness Full time ₹ 10,00,000 - ₹ 15,00,000
Job Description

The Sleep Company is redefining comfort with innovation and technology. As we scale, our people are our strongest assets.

We're seeking a strategic HR Business Partner to drive people strategies, enhance employee experience, and build a culture of performance and engagement across teams.

Role Overview

This ideal candidate will work closely with business leaders to align HR initiatives with business goals, manage end-to-end HR responsibilities for frontline and mid-level employees, and handle high-volume workforce challenges.

  • Strategic Partnership: Align HR initiatives with business goals and drive people strategies.
  • Employee Lifecycle Management: Manage onboarding, performance management, engagement, and retention processes.
  • Workforce Challenges: Address attrition, absenteeism, shift adherence, and productivity issues.
  • Employee Relations: Handle grievances, conflicts, and relations with fairness and empathy.
  • Skill Gap Analysis: Identify skill gaps and drive capability-building initiatives with business teams.
  • HR Analytics: Track and analyze key HR metrics like attrition, engagement scores, and productivity trends.
  • Policy Implementation: Collaborate with the central HR team on policy implementation, compliance, and HR process improvements.
  • Cultural Ambassador: Drive company values and ensure high employee morale in a 24/7 work environment.

Key Responsibilities

Our ideal candidate should have the following qualifications:

  • 3–8 years of HR experience, with at least 2 years as an HRBP in the BPO/Call Center industry.
  • Proven experience in handling large employee bases (minimum 300–500 employees).
  • Strong understanding of BPO workforce dynamics including shift operations, high attrition, and engagement challenges.
  • Excellent stakeholder management skills with the ability to influence leadership and frontline employees alike.
  • Strong problem-solving, conflict management, and decision-making skills.
  • Hands-on experience with HR tools, data reporting, and HRMS platforms.
  • MBA/PGDM in HR or related field preferred.

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