Dental Office Customer Experience Manager

Dental Insurance Verification Agent JobAs a skilled Insurance Specialist, you will play a vital role in ensuring seamless patient experiences.Verify patient insurance coverage and benefits via phone calls, online platforms, or electronic verification tools to ensure accurate information.Confirm coverage details including plan start dates, frequency...

Gain Practical Experience as a DentistThis opportunity allows candidates to develop their skills in a clinical setting and gain hands-on experience in dentistry.Responsibilities:Assisting with dental procedures such as extractions, fillings, and cleaningsConducting oral examinations and diagnosing dental conditionsMaintaining patient records and adhering to...

Job Description:Our goal is to ensure dentists receive fair compensation for their services, providing them with peace of mind while delivering exceptional dental care.With over 50 years of combined experience in accounts receivable and dental practice management, we provide expert knowledge to help clients navigate everyday challenges.The ideal candidate...

Job Summary:As a Payment Posting Specialist, you will be responsible for accurately and efficiently processing payments and adjustments to patient accounts based on Explanation of Benefits (EOBs), electronic remittance advice (ERA), and other payment documentation. This role ensures the integrity of financial data and supports revenue cycle...

Customer Experience ManagerWe are seeking an experienced Customer Experience Manager to lead our VOC and Medallia efforts.About the Role:The successful candidate will be responsible for driving customer-centric initiatives, collaborating with cross-functional teams, and analyzing customer feedback to inform business decisions.Key Responsibilities:Develop and...

Job Title: Senior Manager, Customer Support EngineeringWe are seeking a seasoned leader to spearhead our customer support efforts. As a key member of our team, you will be responsible for building and scaling a high-performing support team that delivers exceptional customer experiences.The ideal candidate will possess strong technical expertise in SaaS and...

Job Title: Customer Service Team LeadWe are seeking a proactive and experienced Team Lead to manage our day-to-day operations. The ideal candidate will oversee high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Main Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics...

About the Role:We're seeking an experienced Marketing Professional to manage customer relationships, drive growth and achieve business results.This role involves analysing data, setting goals and tracking success, as well as implementing marketing strategies and solutions to meet measurable targets.

Customer Service AdvocateWe are seeking a dedicated and detail-oriented professional to provide exceptional customer experiences.Key Responsibilities:Respond promptly and professionally to customer inquiries via email and other communication channels.Manage and resolve issues related to lost packages, damaged products, and incorrect orders.Process and manage...

About UsAt the forefront of innovation, we strive to deliver exceptional customer experiences through our diverse portfolio of homegrown and international brands.Role OverviewThis key position will drive customer and business analytics initiatives, shaping promotional strategies and customer engagement. You will collaborate with cross-functional teams and...