Bellman

4 weeks ago


Vijayawada, Andhra Pradesh, India AccorHotel Full time

Job Summary:

The Bellman is responsible for providing exceptional guest service, ensuring a smooth and efficient experience for our guests. This role requires a high level of professionalism, attention to detail, and excellent communication skills.

Key Responsibilities:

  • Effectively communicate with guests to resolve any issues or concerns in a timely and efficient manner.
  • Provide support to the front desk team to ensure seamless check-in and check-out processes.
  • Ensure that all guest luggage is handled with care and delivered to their rooms promptly.
  • Respond to guest queries and requests in a helpful and professional manner.
  • Work effectively as part of a team to achieve excellent customer service standards.

Requirements:

  • Diploma in Tourism / Hospitality Management or equivalent experience.
  • Minimum 1 year of relevant experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Self-motivated and energetic with a passion for delivering exceptional customer service.

Working Conditions:

This role requires working in a fast-paced environment with frequent guest interactions. The ability to work effectively under pressure and maintain a high level of professionalism is essential.

Accommodation:

Accommodation is not provided for this role.

Employment Type:

Full-time

Remote Work:

No


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