Bellman

1 month ago


Vijayawada, Andhra Pradesh, India AccorHotel Full time
Job Summary

We are seeking a highly skilled and customer-focused Bellman to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Guest Services: Provide prompt and courteous assistance to guests, responding to their queries and resolving any issues in a timely and efficient manner.
  • Communication: Effectively communicate with guests, colleagues, and supervisors to ensure seamless service delivery.
  • Financial Management: Identify opportunities to optimize resource use and ensure cost-effective delivery of services.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives.
  • Knowledge and Skills: Possess a strong understanding of hotel operations, policies, and procedures, as well as excellent communication and interpersonal skills.
Requirements
  • Education: Diploma in Tourism or Hospitality Management.
  • Experience: Minimum 1 year of relevant experience in a similar role.
  • Language: Excellent reading, writing, and oral proficiency in English, with the ability to speak other languages an advantage.
  • Skills: Good communication and customer contact skills, service-oriented with an eye for detail, ability to work effectively in a team, self-motivated and energetic.

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