Operations Director
5 days ago
We are seeking a seasoned professional to fill the role of Branch Operations Manager. The ideal candidate will be responsible for overseeing the day-to-day operations of our branch, ensuring that all activities are carried out in accordance with company standards and policies.
Key Responsibilities:- Ensure maintenance of quality of service, customer satisfaction and effective service recovery
- Coordinate and integrate all functions and services in the location
- Implement systems for smooth operation and monitor operational efficiency of the branch
- Handle crisis situations
The successful candidate will have excellent leadership and management skills, with the ability to motivate and guide a team of professionals. They will also possess strong analytical and problem-solving skills, with the ability to make informed decisions quickly.
Required Skills and Qualifications:- Graduate / Hotel Management
- MBA in Marketing or Finance
The ideal candidate will have a minimum of 10-15 years of experience in the trade, with at least 5-7 years of experience as a branch head in a reputable car rental company. They will also possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients, suppliers, and other stakeholders.
Benefits:This is an excellent opportunity for a motivated and experienced professional to take on a challenging role and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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