Senior Customer Engagement Specialist

1 month ago


Bengaluru, Karnataka, India Slv Housing Development Corporation Full time

Slv Housing Development Corporation is seeking a skilled and experienced Senior Customer Engagement Specialist to join our team.

We are looking for a highly motivated and results-driven professional who can effectively manage customer relationships, drive sales growth, and deliver exceptional service quality.

The ideal candidate will have excellent communication and negotiation skills, with the ability to work in a fast-paced environment and meet deadlines.

The salary for this role is expected to be around ₹500,000 - ₹750,000 per annum, depending on experience.

Job Description

Company Overview: Slv Housing Development Corporation is a leading real estate developer committed to delivering quality homes and services to our customers.

Job Responsibilities:

  • To keep accurate records of customer interactions, process customer accounts, and maintain confidentiality.
  • To coordinate with clients and consultants to prepare and register sale agreements.
  • To follow up on payments and documents due from customers and ensure excellent service quality.
  • To assist in providing final possession of flats to buyers and prepare daily, weekly, and monthly reports as needed.

Required Skills and Qualifications:

  • Graduate degree with 3-5 years of experience in CRM.
  • Excellent communication and negotiation skills.
  • Ability to work independently and as part of a team.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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