
Reward Process Lead
2 days ago
The role of Reward Operations Manager plays a crucial part in driving the operational delivery of all Reward activities. This involves leading the second point of escalation for BAU matters across compensation, benefits, and incentives ensuring governance accuracy and compliance in day-to-day processes.
This position requires expertise in managing cyclical reward processes to tight deadlines while partnering with Payroll UK and international teams to ensure benefit processes are accurate and compliant.
Responsibilities:- Lead operational delivery of reward processes including job architecture salary ranges market profiles benefits administration oversight and incentive scheme governance.
- Act as 2nd point of escalation for BAU queries handled by Analysts and Retail Incentive Specialist.
- Oversee project manage cyclical reward activities e.g TGBS Annual Compensation Review ensuring timelines quality standards are met.
- Coach mentor and develop Reward Analysts to build capability resilience in the team.
- Drive process improvement automation standardisation of reward operations across markets.
- Maintain strong compliance with legal tax data protection requirements in all reward processes.
- Significant experience in Reward/Compensation & Benefits operations within a complex multi-country organisation.
- Strong people management skills with experience leading analysts/specialists.
- Advanced Workday capability reporting compensation modules desirable.
- Proven ability to manage cyclical reward processes to tight deadlines.
- Strong analytical skills with advanced Excel modelling capability.
- Confident communicator able to influence at senior levels manage escalations.
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