Salesforce Service Cloud Product Manager

4 weeks ago


Chennai, Tamil Nadu, India ZF Group Full time

About the Role

We are seeking an experienced Product Manager to lead the development of our Salesforce Service Cloud product line. The successful candidate will have a track record of delivering successful Salesforce Service Cloud projects that meet user needs and drive business growth.

Responsibilities

  • Develop and maintain a deep understanding of our customers\' needs and market trends to drive innovation in our Service Cloud product line.
  • Collaborate with cross-functional teams, including development teams, admin teams, and stakeholders to define product vision, strategy, and roadmap for our Service Cloud product line.
  • Define and prioritize product features and user stories based on business value, customer feedback, and technical feasibility.
  • Proactively benchmark processes and platforms internally and externally to drive innovation in Service Cloud and other potential tools that can be integrated to enhance service ability.
  • Explore opportunities to improve tools, introduce new functionality in Salesforce technologies and connected applications.

Requirements

  • A track record of successfully delivering Salesforce Service Cloud projects that meet user needs and drive business growth.
  • Qualifications: B.E/B.Tech/MCA professional graduation is must, MBA or equivalent is a plus.
  • 12+ years of total experience in IT/software implementation roles with proven experience of minimum last 5+ years as a Product Manager or similar role, in Salesforce Service product development.
  • Strong experience with the Salesforce Service Cloud platform is mandatory, Sales and Community Cloud is a plus.
  • In-depth understanding of Agile methodologies, including driving Scrum meetings.
  • Strong analytical skills, with the ability to gather and interpret data to make informed product decisions.
  • Excellent communication skills, both written and verbal, with the ability to convey complex concepts to technical and non-technical stakeholders.

About the Team

As a Product Manager on our Service Cloud team, you will have the opportunity to work closely with cross-functional teams to drive innovation and deliver successful projects that meet user needs and drive business growth.


  • Product Manager

    3 weeks ago


    Chennai, Tamil Nadu, India ZF Group Full time

    Key ResponsibilitiesDrive innovation in Salesforce Service Cloud and other integrated tools to enhance service capabilities.Define and prioritize product features based on business value, customer feedback, and technical feasibility.Collaborate with stakeholders to define product vision, strategy, and roadmap for the Salesforce Service product line.Develop a...


  • Chennai, Tamil Nadu, India ZF Group Full time

    Job DescriptionZF Group is a leading technology company seeking an experienced Salesforce Service Cloud Product Manager to join our team. As a key member of our product development team, you will be responsible for delivering innovative solutions that drive business growth and customer satisfaction.Responsibilities:Product Vision and Strategy: Collaborate...


  • Chennai, Tamil Nadu, India Gen Full time

    About the RoleWe are seeking a highly skilled Senior Salesforce Service Cloud Developer to join our team at Gen. As a key member of our development team, you will be responsible for designing, developing, and maintaining robust and scalable solutions on the Salesforce service cloud platform.ResponsibilitiesDesign, develop, and implement custom solutions on...


  • Chennai, Tamil Nadu, India Pashtek • Salesforce and SAP Partner Full time

    We are seeking an experienced Salesforce Business Analyst to join our team in Chennai, India.As a Salesforce Business Analyst at Pashtek, you will be responsible for analyzing business requirements and providing insightful recommendations to deliver effective Salesforce solutions. Your strong understanding of Salesforce functionalities and excellent...


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    Job OverviewWe are seeking an experienced Senior Salesforce Cloud Specialist to join our team at Mazenet solution, a leading IT service company headquartered in Chennai. As a key member of our team, you will be responsible for leveraging your expertise in Sales Cloud, Apex Programming, Visualforce Pages, Lightning Components, Salesforce Administration, Data...


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    Job Description: We are seeking a skilled Salesforce Data Cloud trainer to deliver in-depth training sessions on Manufacturing Cloud, Data Cloud, and Financial Services Cloud functionalities and applications.Responsibilities:In-depth understanding of Salesforce Cloud and its applications.Developing use cases for go-to-market strategies, focusing on upselling...


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    **Job Overview**Mazenet solution is an IT service company seeking an experienced professional to enhance sales processes using Salesforce Manufacturing Cloud, Data Cloud, and Financial Service Cloud.Key Responsibilities:Develop custom functionality in Sales Cloud through Apex code and Visualforce pages.Design and implement Lightning Components for efficient...


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    We are seeking a highly skilled Cloud Solutions Specialist to enhance our team's expertise in Salesforce Data Cloud, Manufacturing Cloud, and Financial Services Cloud functionalities and applications.The key objectives for this training are as follows:In-depth understanding of Salesforce clouds and developing use cases for go-to-market strategies.Developing...

  • Salesforce Developer

    2 months ago


    Chennai, Tamil Nadu, India Scoop Technologies Pvt Ltd Full time

    Job Position : Salesforce SalesExperience : 6+ YrsLocation : ChennaiNotice Period : Immediate - 30 days onlyJob Description :- Minimum 5 years of experience in Salesforce Sales & CPQ Cloud or any other CPQ ProductSkills :- Minimum one full cycle project implementations in Salesforce CPQ required- Strong Salesforce CPQ functional & technical knowledge- Strong...


  • Chennai, Tamil Nadu, India Vyom Labs Pvt Ltd Full time

    Job DescriptionKey Responsibilities:Develop and implement scalable Salesforce Commerce Cloud solutions.Collaborate with cross-functional teams to drive Commerce Cloud architecture and strategy.Provide technical guidance and expertise in Apex, VisualForce, and Web-Services.Maintain and improve existing Commerce Cloud projects, ensuring high performance and...


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    Company OverviewMazenet solution is an IT service company with 201-500 employees.Job OverviewThis role involves utilizing Salesforce Manufacturing Cloud, Data Cloud, and Financial Service Cloud to enhance sales processes.Key ResponsibilitiesCloud-Based Sales Process EnhancementApex Code DevelopmentLightning Component DesignSalesforce AdministrationData...


  • Chennai, Tamil Nadu, India FXCM Full time

    Job DetailsWe are seeking an experienced Salesforce Marketing Cloud Developer to leverage SFMC to enhance customer communication.Key ResponsibilitiesDevelop customized solutions using Salesforce Marketing Cloud to meet business requirements.Design, code, and maintain email templates, landing pages, and forms using HTML, CSS, AMPscript, and SQL.Build and...


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    Job Description:We are seeking a trainer with expertise in Salesforce Cloud to deliver in-depth training sessions on Manufacturing Cloud, Data Cloud, and Financial Services Cloud functionalities and applications.Key Objectives:To develop a comprehensive understanding of Salesforce Cloud capabilities and their applications in real-world scenarios.To create...


  • Chennai, Tamil Nadu, India Chiselon Technologies Pvt Ltd Full time

    Job OpportunityWe are seeking a qualified Salesforce Developer to join our team at Chiselon Technologies Pvt Ltd.About the RoleAs a Salesforce Developer, you will be responsible for designing, developing, and implementing Salesforce solutions for our clients.Key Responsibilities- Design and develop Salesforce applications using Apex, Visualforce, and...


  • Chennai, Tamil Nadu, India AT&T Full time

    About the CompanyAt AT&T, we're connecting the world through innovative technology, top-notch communications, and the best in entertainment. Our groundbreaking digital solutions provide seamless and integrated experiences for millions of customers across online, retail, and care channels.About the JobAs a Salesforce Marketing Cloud Developer with the ACC...


  • Chennai, Tamil Nadu, India Automotive Robotics Ind Private Limited Full time

    Job Title: Senior Salesforce Developer B2B Cloud SpecialistLocation: ChennaiExperience: 5+ yearsJob Description:ARi is a global engineering firm based in East Peoria, Illinois, USA. We specialize in Embedded Software, Product Engineering, Manufacturing Engineering, Testing & Validation, Automation & Robotics, and Digital Transformation services. Our clients...


  • Chennai, Tamil Nadu, India AT&T Full time

    About the CompanyAt AT&T, we're driving innovation through cutting-edge technology, top-notch communications, and exceptional entertainment experiences. Our forward-thinking digital solutions provide seamless and integrated experiences for millions of customers across online, retail, and care channels.As a technology-powered, human-centered organization,...


  • Chennai, Tamil Nadu, India Marvel Technologies Inc Full time

    Job Title: Salesforce Cloud Application DeveloperAbout Marvel Technologies Inc:We are a technology-driven company, and we believe in leveraging innovative solutions to drive business growth. Our team of experts is dedicated to delivering high-quality services that meet the evolving needs of our clients.Salary: $80,000 - $100,000 per year (dependent on...


  • Chennai, Tamil Nadu, India HTC Global Services Full time

    Job Description:As a seasoned Salesforce Developer, you will be responsible for designing and implementing complex cloud solutions using Health Cloud and Service Cloud.About the Role:The ideal candidate should have at least 7 years of experience in Salesforce development, with expertise in platform app building, admin tasks, and a strong grasp of Salesforce...


  • Chennai, Tamil Nadu, India Automotive Robotics Ind Private Limited Full time

    Job Description**Company Overview**Automotive Robotics Ind Private Limited specializes in delivering innovative solutions to clients across various industries. Our team of experts is dedicated to providing cutting-edge services that drive business growth.**Role Description**We are seeking a Senior Salesforce Commerce Cloud Developer to join our team. As a...