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Salesforce Marketing Cloud Developer

4 weeks ago


Chennai, Tamil Nadu, India AT&T Full time

About the Company

At AT&T, we're driving innovation through cutting-edge technology, top-notch communications, and exceptional entertainment experiences. Our forward-thinking digital solutions provide seamless and integrated experiences for millions of customers across online, retail, and care channels.

As a technology-powered, human-centered organization, we're constantly evolving to deliver compelling communication and entertainment experiences to customers worldwide.

As part of our team, you'll transform the way we deliver a seamless customer experience with digital at the center of all you do.

We're transforming all channels to digitally perform as one team to create a better customer experience.

About the Job

As a Salesforce Marketing Developer with the ACC Salesforce team, you'll join a fast-growing team embarking on a multi-year implementation as part of our ongoing digital modernization effort.

You'll have the opportunity to help define and shape the vision of how the solution will be maintained and monitored to meet the business' needs.

Key Responsibilities

  • Design, develop, test, and deploy high-quality Salesforce Marketing Cloud solutions.
  • Collaborate with team members to define, analyze, understand, and document technical requirements.
  • Assist in the maintenance of Salesforce Marketing Cloud including Email Studio, Journey Builder, Automation Studio, Data Extensions, SQL, AMPscript, and SSJS.
  • Collaborate with the marketing team to automate and optimize marketing processes.
  • Develop and maintain reports and dashboards to track campaign effectiveness and sales performance.
  • Provide technical expertise and best practice guidance on Salesforce Marketing Cloud development and integrations.
  • Participate in code reviews to ensure adherence to coding standards and foster continuous improvement of code quality.

Requirements

  • 3-8 years' experience with minimum 3+ years of experience administering or developing Salesforce Marketing Cloud-based solutions with a strong understanding of Salesforce's way of developing applications.
  • Proficiency in AMPscript, SQL, and SSJS.
  • Experience with Email Studio, Journey Builder, and Automation Studio.
  • Understanding of digital marketing strategies and tactics.
  • Salesforce Marketing Cloud Developer certification is a plus.
  • Strong problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
  • Excellent verbal and written communication skills.
  • Implementation experience of Enterprise design pattern.
  • Building Salesforce applications for Sales, Service, and Marketing Cloud.
  • Visual Studio Code, Authorize Dev Hub, Creating Scratch Orgs.
  • Comfortability with a variety of development tooling, including Force.com IDE, Illuminated Cloud, Ant migration tool, and others.
  • Experience working in modern cloud ecosystems, such as Azure, AWS, or GCP.
  • Experience in practicing agile methodologies, including Scrum and continuous integration environments.
  • Knowledge of Linux, Windows, Networking.
  • Understanding of SQL, NoSQL databases – MySQL, Oracle, MongoDB.
  • Understanding of SRE role and implementation.