
Culinary Operations Manager
3 days ago
Key responsibilities:
- Oversee food production across various kitchen sections.
- Lead and supervise direct reports, providing coaching and support to ensure team success.
- Develop strong culinary knowledge and understanding of key terms.
- Manage tasks efficiently, maintain quality and consistency in food preparation.
- Work effectively in any kitchen section, coordinating and supervising team members as needed.
- Assign and delegate tasks to staff, ensuring timely completion of duties.
- Conduct daily recipe reviews, maintaining accurate records and folders.
- Respond promptly to requests from supervisors or managers, including food samples and tastings.
- Monitor production levels, suggest improvements and optimize cost control measures.
- Prepare electronic requisitions for food supplies, verify delivery accuracy and report discrepancies.
- Oversee main kitchen sections, ensuring compliance with health and safety standards and regulations.
- Implement HACCP programs correctly, maintaining a clean and safe working environment.
- Ensure personal appearance, uniform, and hygiene meet company expectations.
Financial Responsibilities:
- Manage costs through effective use of resources, handling and maintenance of records, supplies and equipment.
- Identify potential expense reductions, analyzing operational problems and establishing controls.
- Review timesheets, forward them to the Executive Chef for approval.
- Prepare various reports and letters using computer systems and equipment.
- Requisition items in correct quantities, within acceptable timeframes, and according to established control procedures.
- Conduct workstation spot checks to minimize deterioration and waste.
Motivational Responsibilities:
- Monitor and manage assigned workstation functions.
- Assign duties and responsibilities to staff, observing and evaluating their performance.
- Recommend personnel actions, such as new hires and discharges, to ensure adequate staffing.
- Inspect workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards.
Qualifications and Education:
- Minimum 8 years experience in upscale hotels, resorts, cruise ships or convention banqueting services, with at least 2 years as Chef de Partie (shipboard experience preferred).
- Culinary school degree required.
- Strong management skills in multicultural and dynamic environments.
- Excellent communication, problem-solving, decision-making, and interpersonal skills.
- Superior customer service, teamwork, and conflict resolution skills.
- Knowledge of personalized service principles, needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
- Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
- Intermediate computer software skills required.
- Possess a good understanding of basic accounting principles, including numbering flow, 'debits/credits', adjusting entries, and corrections.
- Ability to write reports and business correspondence, and establish good rapport with Senior Officers and corporate office.
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