Policy Administration Specialist

19 hours ago

Kanpur, Uttar Pradesh, India beBeeCareer Full time ₹ 8,00,000 - ₹ 12,00,000
Operations Associate Job Description

The Operations Associate plays a pivotal role in the life insurance domain, focusing on the issuance to maturity process.

  • Process post-issue service requests, including address changes, beneficiary updates, ownership and payor changes, and banking information updates.
  • Handle routine maintenance tasks, such as corrections to policy data, transaction reversals, and reinstatements.
  • Maintain and update policy records in administration systems according to standard operating procedures.
  • Collaborate with TPAs, internal teams, and custodians to resolve discrepancies and ensure service quality.
  • Research and resolve escalated issues or incomplete transactions related to policy servicing.
  • Ensure service levels and turnaround times are met according to SLA requirements.
  • Support audits and regulatory compliance activities by providing accurate documentation and timely responses.
  • Maintain a strong understanding of policy administration systems, transaction codes, and process workflows.
Job Requirements:
  • Graduation in any stream; Commerce Graduate preferred.
  • 1+ year of working experience in the Life Insurance domain, with a focus on quality, including attention to details, accuracy, and accountability for your work product.
  • Experience in a professional/office-related environment that required regular scheduled shifts.
  • Experience using a computer with Windows PC applications, requiring keyboard navigation and learning new software tools.
  • Effective English business communication skills to exchange information with clients.
  • Ability to solve basic mathematical problems.
  • Basic Email/Letter writing skills.
  • Good understanding of MS Excel and MS-Outlook.
  • LIFE INSURANCE domain knowledge is a must (preferably Annuities).

This role requires strong organizational and problem-solving skills, with the ability to work independently and collaboratively as part of a team. The successful candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients.

We Offer:

  • A supportive and collaborative work environment.
  • Opportunities for career growth and development.
  • Competitive compensation and benefits package.
  • Professional training and support.

If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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