
E-commerce Relationship Development Specialist
18 hours ago
About the Role:
As a Relationship Officer, you will be responsible for managing and nurturing relationships with clients, addressing customer inquiries, providing high-quality customer service, and facilitating communications between our organization and its clients.
The role also involves working closely with our finance team, supporting sales efforts, and identifying potential business opportunities. Day-to-day tasks include client communications, financial document reviews, customer service follow-ups, and sales strategy coordination.
Key Responsibilities:
- Manage and nurture relationships with clients
- Address customer inquiries and provide high-quality customer service
- Facilitate communications between our organization and its clients
- Work closely with our finance team to support sales efforts and identify business opportunities
- Conduct client communications, financial document reviews, and customer service follow-ups
- C coordinate sales strategies
Requirements:
- Relevant experience in Finance and Sales
- Excellent Communication and Customer Service skills
- Bachelor's degree in Business, Finance, Communications, or a related field is a plus
- Proficiency in using CRM software and other related tools
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