Technical Infrastructure Specialist
7 days ago
The role of a System Engineer involves the deployment of product updates, identification of production issues, and implementation of integrations that meet customer requirements. They work closely with internal teams responsible for configuration and troubleshooting of Karix products.
Candidates should be familiar with programming languages such as Ruby or Python and must be able to execute and automate operational processes efficiently, accurately, and securely.
- Implement requested integrations with internal teams/customers
- Provide level 2 technical support and queries coming from internal teams
- Develop tools to reduce error occurrences and enhance customer experience
- Analyze root cause issues for production errors
- Investigate and resolve technical issues; deploy updates and fixes
- Develop scripts to automate data visualization
- Design procedures for system maintenance and troubleshooting
- 0-2 years of relevant experience in IT
- Familiarity with basic ITIL concepts
- Strong hands-on experience in Linux administration and troubleshooting, scripting, VMware, cron scheduling for backups, LVM
- Basics on Java, C++, Ansible, Nginx, Apache, Tomcat
- Networking fundamentals (TCP/IP, LAN, WAN, VPN, routing)
- Familiarity with UAT-DC-DR environment, VAPT, SCD, SCR, SAN storage
- Basics on MySQL, Oracle, MongoDB, Redis, backup and restore, Commvault
- Installation of packages, patch management, and upgrades
- Basic understanding of programming languages (shell scripting, Python, Perl)
- Familiarity with best practices and IT operations in an always-up, always-available service
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