
Senior Customer Resolution Specialist
2 weeks ago
Job Title:
A high-caliber professional with a proven track record in managing and resolving complex customer issues is required.
Key Responsibilities:Effectively manage and resolve escalated customer issues related to refunds, disputes, and other concerns.
Investigate and analyze the root causes of escalations to prevent recurrence.
Process and oversee refund requests in adherence to established policies.
Collaborate with relevant departments to streamline refund processes and minimize errors.
Communicate with customers in a professional and empathetic manner to understand their concerns.
Provide timely updates to customers on the resolution status of their escalated cases.
Maintain accurate records of escalated cases, actions taken, and resolutions achieved.
Generate regular reports on escalation trends and suggest improvements to prevent future issues.
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Customer Experience Resolution Specialist
2 weeks ago
Anand, Gujarat, India beBeeEscalation Full time ₹ 60,00,000 - ₹ 1,00,00,000Job Title: Customer Experience Resolution SpecialistAbout the Role:We are seeking a dedicated and customer-centric professional to join our support team as a Customer Experience Resolution Specialist.The ideal candidate will possess excellent communication skills, a customer-focused approach, and proven experience in resolving complex issues.Key...
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Oncology Claims Resolutions Specialist
1 week ago
Anand, Gujarat, India beBeeClaim Full time ₹ 9,87,654 - ₹ 12,34,567Medical Claims SpecialistWe are seeking a skilled Medical Claims Specialist to join our team. As an experienced professional in Oncology billing and collections, you will be responsible for resolving complex claims while ensuring compliance with industry standards.Key Responsibilities:Follow up with insurance companies to resolve oncology-related claims and...
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Insurance Claims Resolution Expert
1 week ago
Anand, Gujarat, India beBeeNegotiation Full time ₹ 90,00,000 - ₹ 1,20,00,000Claims Settlement Specialist Job DescriptionWe are seeking an experienced Claims Settlement Specialist to manage the entire claims settlement process from submission to final resolution.The ideal candidate will assess claims, investigate their validity, coordinate with adjusters, and ensure timely and fair settlements.Key Responsibilities:
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Senior GST Taxation Specialist
1 week ago
Anand, Gujarat, India beBeeTaxation Full time ₹ 10,00,000 - ₹ 20,10,000Senior GST Taxation SpecialistWe are seeking a highly skilled Senior GST Taxation Specialist to lead our team in managing complex GST matters. The ideal candidate will possess strong expertise in GST laws, regulations, and compliance, with the ability to handle intricate issues and client engagements efficiently.Key Responsibilities:Manage and oversee GST...
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Dispute Resolution Specialist
2 weeks ago
Anand, Gujarat, India beBeeAnalyst Full time ₹ 6,00,000 - ₹ 10,00,000Job OverviewFraud and dispute analysts are essential in managing customer disputes and fraud cases. The role requires a strong understanding of card network rules, excellent analytical skills, and the ability to manage high-volume case workloads efficiently and accurately.Review, investigate, and resolve fraud and dispute cases according to Mastercard...
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Customer Support Specialist
1 week ago
Anand, Gujarat, India beBeeCustomerSupport Full time ₹ 6,80,000 - ₹ 12,40,000Job Role: Customer Service Support SpecialistThis is a dynamic role requiring adaptability, technical expertise and strong interpersonal skills. The successful candidate will deliver top-tier customer support, handle sales calls and troubleshoot ISP and networking queries.Key Responsibilities:Customer Support & Technical Assistance: Provide frontline support...
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Senior Customer Support Professional
2 weeks ago
Anand, Gujarat, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 15,00,000As a senior executive, you will play a pivotal role in maintaining and updating records of customer interactions.Key Responsibilities:Maintaining accurate records of customer interactionsHandling customer complaints and resolving issues efficientlyCoordinating customer registration and other legal documentation processesInteracting with financial...
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Order Management Specialist
2 weeks ago
Anand, Gujarat, India beBeeOrderManagement Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Order Management SpecialistAbout the Role:We are seeking an experienced Order Management Specialist to join our team. As an Order Management Specialist, you will be responsible for managing and resolving customer inquiries related to orders.This includes tracking, shipping, and delivery issuesYou will provide exceptional customer service via...
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Senior Logistics Application Specialist
2 weeks ago
Anand, Gujarat, India beBeeLogistics Full time US$ 1,00,000 - US$ 1,80,000Job Title: Senior Logistics Application SpecialistWe are seeking a highly skilled and experienced individual to lead our logistics applications team.Provide technical guidance to development teams ensuring best practices and standards are followed.Collaborate with cross-functional teams to identify and address system issues ensuring timely resolution and...
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Customer Engagement Specialist
2 weeks ago
Anand, Gujarat, India beBeeCustomer Full time ₹ 5 - ₹ 8Job Description">We are seeking a professional with strong communication skills, patience and problem-solving abilities to handle both voice and non-voice interactions. This role requires the ability to respond to customer inquiries, resolve issues and provide top-notch service in English across various communication channels.Key Responsibilities:Voice...