Senior Commercial Operations Manager

7 days ago


Cochin, Kerala, India Ladder of Changes Full time
Job Title: General Manager Sales Marketing

Job Summary:

We are seeking a highly experienced and skilled General Manager Sales Marketing to lead our commercial operations and drive business growth. The ideal candidate will have a strong commercial acumen, leadership skills, and a customer-centric approach.

Key Responsibilities:

Commercial Management (50%):

  • Develop and implement budgetary and cost control strategies to enhance revenue streams and control costs.
  • Monitor and analyze financial performance to improve overall P&L of the park.
  • Develop and implement sales and marketing strategies to attract and retain customers.
  • Identify and pursue new business opportunities aligned with strategic goals.

Talent and Team Development (25%):

  • Lead and develop staff teams through performance management, training, and professional development.
  • Foster a culture of safety, fun, and growth.
  • Manage HR activities including recruitment, training, and employee relations.

Guest Experience and Strategic Vision (25%):

  • Develop strategies to improve customer satisfaction and enhance park experience.
  • Introduce new events and experiences for park visitors.
  • Monitor key performance indicators.

Ideal Candidate:

  • Strong commercial acumen, leadership skills, and a customer-centric approach.
  • Proficiency in Malayalam, knowledge of local authorities, and experience in sales and marketing with a track record of improving guest experience metrics.
  • Ability to build and maintain relationships with local government authorities and external partners.


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