Customer Service Representative
2 weeks ago
In this role, you will be responsible for responding to customer inquiries via phone, email, and chat, resolving customer complaints and issues in a timely and satisfactory manner, and providing information and guidance to customers about our products and services.
Key Responsibilities:
- Respond to customer inquiries and resolve their issues efficiently
- Provide accurate and helpful information to customers
- Update customer records and maintain accurate documentation
- Collaborate with other teams to address customer needs and concerns
Requirements:
- 1-3 years of experience in customer service or a similar role
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to empathize with customers and provide personalized assistance
About the Company: Finderbro is a dynamic and fast-paced company that values innovation and excellence. We are committed to providing our customers with exceptional service and support.
Salary and Benefits: The salary for this role is estimated to be around 14-21 thousand rupees per month, depending on experience. Additionally, Finderbro offers a range of benefits, including opportunities for professional growth and development, a supportive work environment, and a competitive compensation package.
This is an exciting opportunity for individuals who are passionate about customer service and are looking to take their career to the next level.
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