Customer Service Representative

2 weeks ago


Jaipur, Rajasthan, India Finderbro Full time
About the Role: Finderbro is seeking a highly skilled Customer Care Executive to join our team. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences.

In this role, you will be responsible for responding to customer inquiries via phone, email, and chat, resolving customer complaints and issues in a timely and satisfactory manner, and providing information and guidance to customers about our products and services.

Key Responsibilities:
  • Respond to customer inquiries and resolve their issues efficiently
  • Provide accurate and helpful information to customers
  • Update customer records and maintain accurate documentation
  • Collaborate with other teams to address customer needs and concerns

Requirements:
  • 1-3 years of experience in customer service or a similar role
  • Excellent communication skills, both verbal and written
  • Strong problem-solving and decision-making abilities
  • Ability to empathize with customers and provide personalized assistance

About the Company: Finderbro is a dynamic and fast-paced company that values innovation and excellence. We are committed to providing our customers with exceptional service and support.

Salary and Benefits: The salary for this role is estimated to be around 14-21 thousand rupees per month, depending on experience. Additionally, Finderbro offers a range of benefits, including opportunities for professional growth and development, a supportive work environment, and a competitive compensation package.

This is an exciting opportunity for individuals who are passionate about customer service and are looking to take their career to the next level.

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