IT ServiceNow Expert

12 hours ago

Aurangabad, Maharashtra, India beBeeServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000
Senior ServiceNow ITOM Developer

We are looking for an experienced ServiceNow ITOM developer to join our team. As a Senior ServiceNow ITOM Developer, you will be responsible for designing, developing, and testing the ServiceNow platform, focusing on ITOM, CMDB, CSDM, Discovery, Service Maps, Event/Alert Management, Asset Management, Performance Analytics, AIOps, Predictive Intelligence, and Integration Hub.

Key Responsibilities:

  • Design and develop business requirements on the ServiceNow platform, focusing on ITOM, CMDB, CSDM, Discovery, Service Maps, Event/Alert Management, Asset Management, Performance Analytics, AIOps, Predictive Intelligence, and Integration Hub.
  • Capture requirements from business stakeholders and SMEs through demonstrations and workshops.
  • Coordinate with internal/external stakeholders for development of user stories, configurations, and get it delivered on agreed timelines.
  • Configure modules, develop custom solutions as required through scripting and software development.
  • Prepare high-level design (HLD), low-level design (LLD), architecture design, and technical documentation as specified and internally required.
  • Work with the platform team to update technology direction and strategy, manage BAU tasks, and provide value-based assessments and workshops to help maximize business results from ServiceNow software.
Requirements

To be successful in this role, you should have:

  • At least 5+ years of experience in IT software, custom app development, with minimum 5 years in ServiceNow implementations, system integrations, and development of ITOM.
  • Hands-on developer experience in scripting, unit testing of NOW platform features, System Integrations (REST/SOAP).
  • Expert knowledge on configuring CMDB, CSDM model, configuring Discovery, Service Mappings with Impact, Root Cause Analysis, and Event, Alert, Incident Management rules.
  • Deep understanding of REST, WSDL, JSON, and ability to integrate with third-party applications, data sources.
  • Manages CMDB & Asset foundation data tables, CMDB, Import Sets, and Update Sets.
  • Expertise in configuring UI Actions/UI Policy ACL, etc. Hands-on with Angular based Client-side & Server-side scripts, Business Rules, Glide Scripting, JavaScript, AJAX, HTML, CSS, JSON Web technologies.
  • Experience with Performance Analytics, Predictive Intelligence, and designing KPI-driven Reporting & Dashboards.
  • Develop & manage application code, user interfaces, and integration components.
  • Create and maintain necessary development documentation-project plan, technical design, developer notes, user manual, etc.

If you have the required skills and qualifications, please apply for this position.

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