
Digital Business Transformation Specialist
8 hours ago
This is an exciting opportunity to drive growth and innovation in the banking sector.
About our team:
We are a newly set up unit that aims to revolutionize banking by building customer-centric products and innovative propositions.
Our key objectives include driving better customer experience, transforming existing lines of businesses, and building new digital-only or banking-as-a-service-led digital business models.
In this role, you will shape the 'Digital Business' of the bank by coordinating with cross-functional teams.
Key Responsibilities:
Cross-Sell and Upsell Strategies:
- Work on initiatives to increase traffic on bank channels and drive adoption among new and existing consumers.
- Analyse user journeys to identify improvement areas and increase conversions on our platform.
- Work closely with product, analytics, and digital marketing teams for designing targeted campaigns and digital outreach.
- Use data analytics and segmentation to make targeted marketing strategies and conduct A/B testing.
- Owning end-to-end measurement framework for growth experiments and ensuring data accuracy and impact assessment.
Product Enhancement:
- Be the voice-of-customer in shaping new features/products and work closely with Marketing team to create awareness and engagement campaigns.
- Co-create new and optimize existing cross-sell and upsell user journeys with Digital Product Managers.
Required Skills and Qualifications
2-6 years of relevant experience in growth/product marketing for a digital business/apps.
Customer centric mindset and eye for detail is a must.
Prior experience of working on campaign management tools such as Moengage, Clevertap, Google Analytics, Adobe etc and marketing tools like Firebase, Appsflyer required.
Hands on experience with data extracting and interpretation tools like SQL, Power BI.
Prior experience of executing D2C campaigns and content strategy.
What We Offer
This role offers an exciting opportunity to join our team and drive growth and innovation in the banking sector.
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