Digital Transformation Specialist

12 hours ago

Aurangabad, Maharashtra, India beBeeTransformation Full time ₹ 1,20,00,000 - ₹ 1,80,00,000
Business Transformation Leader

We are seeking a highly skilled Business Transformation Manager with 2–4 years of experience to drive operational excellence and digital transformation in our organization.

The role will focus on workflow improvement, leveraging Lean, AI, automation tools, while ensuring measurable gains in efficiency, customer experience, and margin optimization.

Key Responsibilities:

  • Lead and support process improvement initiatives using Lean Six Sigma methodologies.
  • Identify opportunities for designing AI-led transformation projects (Agentic AI, Gen AI, RPA, analytics, and digital tools).
  • Partner with senior leaders and cross-functional teams to identify margin optimization opportunities and efficiency levers.
  • Track and report KPIs for productivity, cost, and customer satisfaction improvements.
  • Drive change adoption, ensuring smooth implementation of new digital tools and processes.
  • Research emerging AI/digital trends and recommend use cases relevant to operations.

Requirements:

  • 2–4 years of work experience in process excellence, digital transformation, or consulting.
  • Strong understanding of AI/Gen AI use cases, automation, and digital experience tools.
  • Demonstrated ability to deliver measurable improvements in cost, quality, or customer satisfaction.

About the Role:

This is an exciting opportunity to lead operational transformations. You will have the chance to work with a leading provider of customized Business Process Management (BPM) services. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across various verticals.

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