Sales Call Quality Expert

Job Opportunity: Call Quality AnalystWe are revolutionizing the couple vacation experience by ensuring the effectiveness and quality of customer interactions conducted by our sales executives.Main Responsibilities:Listening to and evaluating recorded sales calls against defined quality standards, identifying areas for improvement in customer experience,...

Job Title: Quality Assurance ExpertWe are seeking a meticulous Quality Assurance Expert to design and implement quality frameworks, leverage CRM expertise to drive data-backed improvements, and enable a team with clear SOPs, targeted training, and rigorous call quality audits.Key Responsibilities:Develop and maintain a call quality monitoring framework for...

Job Title:Urgent Quality Assurance ExpertDescription:The position of Urgent Quality Assurance Expert is a vital role in ensuring the quality and integrity of our services. This individual will be responsible for reviewing and evaluating cases to ensure adherence to established policies and procedures, as well as maintaining strict quality standards.Key...

Job DescriptionWe are seeking a highly skilled and experienced Call Quality Auditor to facilitate advisor productivity within our organization. The key objective of this position is to optimize call quality through Best-in-Class Call Audits, Audit Documentation & feedback.The ideal candidate will possess hands-on experience in all aspects of contemporary...

Job Summary:The Quality Assurance Specialist is responsible for ensuring the highest standards of quality control and management in customer relationship management processes. This role involves conducting quality audits, analyzing CRM data, and collaborating with cross-functional teams to implement continuous improvement methods.Key Responsibilities:Monitor...

Job Title: Expert TelecallerAbout the RoleThis is a full-time on-site position for an Expert Telecaller located in Salem. The successful candidate will be responsible for making outbound calls to potential customers, providing detailed information about our travel packages, answering customer inquiries, and handling bookings.Key ResponsibilitiesFollowing up...

Customer Service ExpertWe are seeking a dynamic and customer-focused individual to join our team as a Customer Service Expert. This role involves delivering top-tier support, handling sales calls, and troubleshooting ISP and networking queries.This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about...

Job OverviewThe position of Quality Improvement Specialist is a vital role within our organization, focusing on enhancing Advisor productivity through cutting-edge Call Audits and strategic feedback.Our ideal candidate will possess exceptional analytical and observation skills, strong consultative sales process knowledge, and excellent communication...

Job Title: Call Centre Team LeadWe are seeking an experienced leader to oversee a team of professionals handling Background Verification processes. This role requires strong leadership, process adherence, and excellent communication skills to ensure timely and accurate case closures while maintaining service quality and compliance.Main Responsibilities:Lead...

About This RoleThis is an exciting opportunity for a skilled Sales Consultant to provide exceptional customer service and build strong relationships with clients.Key Responsibilities:Assist clients in selecting high-quality products based on their preferences and needsProvide personalized sales and styling advice to drive sales growthMaintain and build...