Expert AV Support Specialist

4 days ago

Rajahmundry, Andhra Pradesh, India beBeeEngineer Full time ₹ 90,00,000 - ₹ 1,21,20,000

Job Summary

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We are seeking a skilled and customer-focused AV Engineer to manage, support and maintain AV systems. The role involves ensuring seamless day-to-day operations of meetings, conferences and events.

Key Responsibilities:

  • AV Operations Management
  • Provide daily support for all AV-enabled meeting rooms, conference spaces and event areas.
  • Set up, test and operate AV equipment (video conferencing, projectors, displays, microphones, speakers, control systems, etc.).
  • Live Event Support
  • Technical Troubleshooting
  • Diagnose and resolve AV system issues in real-time with minimal disruption.
  • Coordinate with remote support teams and vendors for escalations.
  • Routine Maintenance
  • Perform routine checks, system reboots and preventive maintenance.
  • System Administration
  • Manage and monitor AV equipment health, firmware updates and usage reports.
  • Integration and Training
  • Ensure VC platforms integrate smoothly with in-room technology.
  • Maintain asset records, documentation and SOPs.
  • Client Relationship and Communication
  • Act as the primary onsite AV contact for the client.
  • Provide technical guidance and training to end-users.

Required Skills & Experience

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Technical Requirements:

  • Strong knowledge of AV systems: Crestron, AMX, Extron, Poly, Cisco, Logitech, Biamp, QSC, Shure, etc.
  • Proficiency in video conferencing platforms: Zoom, MS Teams, Webex.
  • Familiarity with AV over IP, signal flow, DSPs and control systems.
  • Experience Requirements:
    • 3–6 years of hands-on AV support experience required with Polycom, Logitech and Videowall Controller technology.
    • Support NOC, board rooms, cafeterias, training & reception.
    • Experience in live event production and hybrid meeting setups.

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