BPO Team Leader
1 week ago
Job Summary
Astra Source is seeking a skilled BPO Team Leader - Sales Strategist to join our team. As a key member of our sales team, you will be responsible for leading a team of telesales representatives and developing effective sales strategies to drive growth and meet organizational targets.
Key Responsibilities
- Team Management: Supervise and mentor telesales representatives, providing guidance and support to ensure team goals are met.
- Sales Strategy: Develop and implement effective sales strategies and techniques to drive sales growth and meet organizational targets.
- Training and Development: Conduct training sessions for team members to enhance their product knowledge, sales skills, and customer service abilities.
- Performance Monitoring: Monitor and evaluate individual and team performance, providing regular feedback and coaching to improve results.
- Target Achievement: Set clear sales targets for the team and track progress, taking corrective actions as necessary to achieve goals.
- Candidate Requirements
- Proven Experience: Proven experience in telesales, with a successful track record in achieving and exceeding sales targets.
- Leadership Skills: Strong leadership and team management skills, with the ability to motivate and inspire team members.
- Communication Skills: Excellent communication and interpersonal skills, with a customer-focused approach.
- Sales Knowledge: Knowledge of sales techniques and strategies, with the ability to train and develop team members.
- Results Oriented: Results-oriented mindset, with the ability to analyze data and make data-driven decisions.
Preferred Qualifications
- Education: Graduate/Undergraduate
- Language Skills: Good communication skill in English and Hindi.
- Technical Skills: Familiarity with CRM software and sales tools.
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