BPO Team Leader

3 weeks ago


Bengaluru, Karnataka, India Astra Source Full time

Job Summary

Astra Source is seeking a skilled BPO Team Leader - Sales Strategist to join our team. As a key member of our sales team, you will be responsible for leading a team of telesales representatives and developing effective sales strategies to drive growth and meet organizational targets.

Key Responsibilities

  • Team Management: Supervise and mentor telesales representatives, providing guidance and support to ensure team goals are met.
  • Sales Strategy: Develop and implement effective sales strategies and techniques to drive sales growth and meet organizational targets.
  • Training and Development: Conduct training sessions for team members to enhance their product knowledge, sales skills, and customer service abilities.
  • Performance Monitoring: Monitor and evaluate individual and team performance, providing regular feedback and coaching to improve results.
  • Target Achievement: Set clear sales targets for the team and track progress, taking corrective actions as necessary to achieve goals.
  • Candidate Requirements
    • Proven Experience: Proven experience in telesales, with a successful track record in achieving and exceeding sales targets.
    • Leadership Skills: Strong leadership and team management skills, with the ability to motivate and inspire team members.
    • Communication Skills: Excellent communication and interpersonal skills, with a customer-focused approach.
    • Sales Knowledge: Knowledge of sales techniques and strategies, with the ability to train and develop team members.
    • Results Oriented: Results-oriented mindset, with the ability to analyze data and make data-driven decisions.

Preferred Qualifications

  • Education: Graduate/Undergraduate
  • Language Skills: Good communication skill in English and Hindi.
  • Technical Skills: Familiarity with CRM software and sales tools.

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