BPO Trainer Position
3 weeks ago
Job Role: We are seeking a highly skilled BPO Trainer to join our team at Decodejobs.
Responsibilities:
- Deliver training sessions for BPO teams on inbound and outbound calls.
- Develop and implement training programs to improve customer service skills.
- Conduct regular assessments to evaluate the performance of trainees.
Requirements:
- Minimum 1 year of experience as a Trainer in the BPO sector.
- Strong knowledge of Attrition, Shrinkage, KPI, and KRA concepts.
- Fluency in Telugu and English languages.
Working Conditions:
Work From Office, Immediate Joining, Virtual Round Interview.
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