Oversight and Management of External Partnerships

2 weeks ago


Pune, Maharashtra, India beBeeoutsourcing Full time
Program Manager Job Description

The Program Manager is responsible for overseeing and managing relationships with external service providers to ensure the delivery of high-quality, cost-effective, and compliant outsourcing solutions that align with the organization's global business services objectives.

Key Responsibilities:
  • Manage vendor relationships to ensure timely and effective delivery of services.
  • Develop and implement strategic plans for outsourcing and vendor management.
  • Negotiate contracts, service level agreements (SLAs), and pricing with vendors.
  • Monitor key performance indicators (KPIs) and ensure vendors meet their contractual obligations.
Requirements:
  • Masters degree in business administration or a related field required.
  • Minimum 7-10 years of experience in vendor management, procurement, or a related field.
  • Extensive knowledge about the outsourcing landscape required.
  • Previous roles within global outsourcing providers preferred.
Benefits:
  • Strong negotiation skills essential for securing favorable terms and conditions with vendors.
  • Ability to analyze vendor performance data and make data-driven decisions.
  • Strategic thinking and ability to develop and implement strategic plans for outsourcing and vendor management.


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