
Channel Strategy Expert
16 hours ago
As a senior analyst, you will play a pivotal role in supporting the deal desk team by serving as a trusted advisor to channel managers and sales reps. Your primary responsibility will be to provide expert guidance on complex deals involving two-tier distribution.
Key Responsibilities:
- Partner Transaction Support: Collaborate with channel managers and sales reps to support complex deals involving distributors and indirect resellers.
- Quote Creation & Management: Prepare accurate, compliant, and partner-ready quotes for distributors, which are then used to build downstream quotes with indirect resellers. Ensure all necessary approvals and documentation are in place.
- Deal Structuring: Advise on pricing, discounting, and commercial terms for partner transactions. Apply deep understanding of channel economics to support strategic deal structuring while maintaining margin discipline.
- Renewals Support: Partner with the renewals and customer success teams to ensure smooth, timely, and accurate renewals through the channel, supporting co-termed or upsell opportunities as needed.
- Successful Deal Closure: Drive deals to closure by managing operational steps, aligning internal teams, and ensuring all aspects of the transaction, from quote to booking, are completed correctly and on time.
- Compliance & Policy Enforcement: Ensure all channel deals comply with internal policies, pricing guidelines, and program rules. Enforce deal governance and escalate exceptions as necessary.
- Cross-Functional Collaboration: Liaise with Legal, Finance, Order Management, and Channel Operations to resolve deal blockers, expedite approvals, and ensure smooth downstream processing.
- Reporting & Insights: Track deal metrics and partner transaction trends to identify process bottlenecks, provide actionable insights, and recommend continuous improvements.
Requirements:
- Bachelor's degree in Business, Finance, Operations, or a related field.
- 5+ years of experience in Deal Desk, Sales Operations, or Revenue Operations, preferably in a SaaS or software environment.
- Demonstrated understanding of channel sales, including distributor and indirect reseller ecosystems.
- Strong skills in Salesforce, CPQ systems, and Excel/Google Sheets.
- High attention to detail with excellent problem-solving skills.
- Ability to manage multiple priorities under tight deadlines.
- Excellent communication (verbal and written), strong interpersonal skills and should be comfortable working across geographies.
- Experience preparing and managing partner-facing quotes and complex discount structures.
- Familiarity with partner renewals motions and co-terminations.
- Knowledge of enterprise SaaS pricing, licensing, and partner programs.
We value diversity in our workplace, creating a more vibrant and richer work environment that advances the goals of our employees, communities, and business.
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