Network Expert

2 days ago

Chennai, Tamil Nadu, India beBeeAdministration Full time ₹ 12,00,000 - ₹ 15,00,000
Expert Network Administration Role

This is an expert-level network administration position that requires knowledge in monitoring infrastructure and solutions. The ideal candidate will identify problems and errors before or when they occur, provide support to clients through various channels, and ensure service continuity through effective handover procedures.

Key Responsibilities:
  • Administer network environments with expertise
  • Monitor client infrastructure for potential issues
  • Identify common incidents and opportunities for avoidance
  • Investigate first-line incidents and identify root causes
  • Provide timely support to clients via phone, chat, or email
  • Schedule maintenance activity windows for patching and configuration changes
  • Follow handover procedures for shift changes to ensure service continuity
  • Report and escalate incidents as necessary
  • Ensure efficient incident resolutions and updates to knowledge articles
  • Contribute to project work as needed and implement Disaster Recovery functions and tests

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