
Senior Medical Billing Operations Manager
14 hours ago
Job Summary
We are seeking a seasoned leader to oversee medical billing operations and high-performing teams within our healthcare Revenue Cycle Management (RCM) practice.
Key Responsibilities:
- Manage daily medical billing processes, including charge entry, accounts receivable, denials, and collections.
- Drive operational efficiency through process improvement and adherence to key performance indicators (KPIs)/service level agreements (SLAs).
- Mentor large teams, ensuring high employee engagement and low attrition.
- Collaborate with directors/senior directors to execute business strategy and meet client expectations.
- Analyze metrics and provide actionable insights to improve financial and operational outcomes.
- Evaluate regulatory compliance and maintain quality standards.
- Serve as a key point of contact for client communication and escalations.
Desired Candidate Profile
We are looking for an experienced professional with the following qualifications:
- 12+ years of experience in medical billing/RCM, with 3–5 years in a managerial/senior leadership role.
- Domain expertise across billing processes, AR follow-up, denial management, and payer policies.
- Proven ability to manage large-scale operations and multiple clients.
- Excellent leadership, problem-solving, and communication skills.
- Exposure to automation tools/process transformation is an advantage.
Benefits
This role offers a rewarding career opportunity with a dynamic organization that values excellence and innovation. As a senior leader, you will have the opportunity to make a meaningful impact on our business strategy and drive growth through your expertise and leadership skills.
Our Team
At our organization, we pride ourselves on creating a collaborative and inclusive work environment that fosters employee growth and development. We are committed to attracting and retaining top talent who share our passion for delivering exceptional results and making a difference in the lives of our clients and stakeholders.
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