UC Systems Specialist

3 days ago

Vadodara, Gujarat, India beBeeUnified Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Senior Unified Communications Engineer

We are seeking an experienced and skilled Senior Unified Communications (UC) Engineer to join our team. As a key member of our UC Engineering group, you will play a vital role in designing, implementing, and maintaining complex unified communications systems.

Key Responsibilities:
  • UC Architecture & Design: Design and troubleshoot unified communications systems, including CUCM, CUC, IM & Presence, and Expressways. Ensure deep understanding of clusters, inter-cluster trunks, and high availability configurations.
  • PSTN Trunking & Interoperability: Design and troubleshoot SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic.
  • CUBE & Voice Gateway Configurations: Configure advanced IOS gateways (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies.
  • Analog Devices: Understand analog devices such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports.
  • Call Flow Engineering: Design end-to-end call flows across multiple platforms (CUCM, Unity, UCCX/UCCE, Expressway).
  • Virtualization & Cloud Migration: Deploy IPT solutions on UCS platforms or migrate to cloud-based collaboration (Webex Calling, Cisco HCS).
Required Skills & Qualifications:
  • Capacity Planning & Scalability: Forecast growth, design scalable dial plans, and manage bandwidth across WAN links.
  • Disaster Recovery & Redundancy: Architect failover strategies, backup systems, and DR testing protocols.
  • Integration Expertise: Connect IPT with third-party systems (CRM, ERP, SIP endpoints, SBCs).
  • Change Control & Governance: Lead change advisory boards, document impact assessments, and enforce configuration standards.
Benefits:

This is a unique opportunity to work with cutting-edge technology and be part of a dynamic team. We offer competitive compensation and benefits package, including comprehensive health insurance, retirement plan, and paid time off.

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