
Chief Administrative Officer
1 day ago
Job Overview:
We are seeking a seasoned professional to assume the role of Director of Business Operations. As a key member of our leadership team, you will be responsible for overseeing all aspects of our corporate office.
Main Responsibilities:- Office Operations Management: You will oversee day-to-day operations within our corporate office, ensuring proper functioning of departments such as Administration, Human Resources, Finance, Sales Support, Procurement, and Projects.
- Interdepartmental Coordination: Align work between various verticals to ensure smooth workflows, track cross-functional tasks, identify roadblocks, and ensure timely resolution.
- Office Systems & Process Optimization: Develop and implement standard operating procedures (SOPs) for all office functions, ensuring document control, filing systems, and reporting formats are standardized and followed.
- Monitoring & Reporting: Review daily, weekly, and monthly reports from all departments, prepare consolidated dashboards and updates for senior management, and monitor internal KPIs related to operations, productivity, and project delivery support.
- Team Oversight & Task Allocation: Allocate and monitor tasks to department heads or coordinators, follow up on deadlines, pending work, and escalated issues, ensuring that team members are adequately supported and resourced.
- Compliance, Discipline & Office Policies: Ensure adherence to company policies, rules, and internal guidelines, maintain discipline, attendance, and punctuality within the office, and work closely with HR for employee engagement, conflict resolution, and training needs.
- Communication & Escalation Handling: Act as the central point of communication between departments and top management, handle operational escalations, and ensure timely resolution.
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