
Senior Events Coordinator
1 day ago
Assumes a leadership role in managing events, overseeing logistics and ensuring seamless execution. Directs team members to ensure timely setup of function rooms, including tables, chairs, dance floors, podiums, etc.
Key Responsibilities
- Supports event services operations by maintaining high standards of service quality.
- Delegates tasks effectively to guarantee room sets are completed on time and meet Event Service Standards.
- Manages inventory and assets within the department, including par levels and equipment maintenance.
- Forecasts supply needs for the department, such as paper products, writing instruments, candy jars, bottled water, and water pitchers.
- Maintains cleanliness and sanitation standards in all banquet operation areas.
- Coordinates routine maintenance to ensure a quality meeting facility.
- Serves as a liaison between Banquets, Event Planning, and Event Delivery teams, as well as with group contacts throughout the event.
- Reviews the Diary regularly to maximize space utilization.
- Ensures function rooms are set according to event documentation, Banquet Event Orders, resumes, etc., and customer requirements.
Additional Responsibilities
- Provides exceptional customer service by being visible to customers at all times.
- Remains available to solve problems or suggest alternatives to previous arrangements.
- Sets a positive example for guest relations.
- Interacts with guests to gather feedback on product quality and service levels.
- Empowers employees to deliver excellent customer service.
Requirements
- High school diploma or equivalent.
- Three years' experience in event management, food and beverage, or a related field.
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