Data Protection Specialist

2 days ago


Bengaluru, Karnataka, India NTT Full time
About NTT DATA

NTT DATA is a global leader in business and technology services, trusted by 75% of the Fortune Global 100. We're committed to helping clients innovate, optimize, and transform for long-term success.

We invest $3.6 billion annually in R&D to drive digital innovation and address pressing social issues. With diverse experts in over 50 countries and a robust partner ecosystem, we deliver comprehensive solutions across consulting, data & AI, industry solutions, applications, infrastructure, and connectivity.

Nearshore delivery options available - Estimated salary: $80,000 - $120,000 per year

Your Day at NTT DATA

You'll join our team as a Data Protection Specialist, responsible for delivering managed services to clients ensuring their IT infrastructure remains operational. Your proactive monitoring and problem-solving skills will help resolve technical incidents and problems.

This role involves proactively reviewing client requests or tickets and applying technical/process knowledge to resolve them without breaching service level agreements. You'll work on second-line support for incidents and requests with medium complexity, focusing across two or more technology domains such as Cloud, Security, Networking, Applications, and Collaboration.

Key Responsibilities:

  • Minimum 4 years of hands-on experience in backup storage operations.
  • Strong product and domain knowledge.
  • Excellent troubleshooting skills.
  • Manage, configure, and implement Commvault platform skills.
  • Daily backup routines as defined in policy.
  • Configure, monitor alerts, diagnose event alerts.
  • Configure storage units, column pools, disk staging, and storage lifecycle policies.
  • Ability to correlate incident trends into problem management and execute permanent fixes.
  • Good documentation skills.
  • Patch management execution.

Academic Qualifications and Certifications

Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Relevant certifications carry additional weightage on a candidate's qualification for the role.

About This Role

This is an on-site working opportunity with NTT DATA. As a valued member of our team, you'll have access to ongoing training and development opportunities to enhance your skills and career prospects.



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