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Data Protection Specialist
1 month ago
NTT DATA is a global leader in business and technology services, trusted by 75% of the Fortune Global 100. We're committed to helping clients innovate, optimize, and transform for long-term success.
We invest $3.6 billion annually in R&D to drive digital innovation and address pressing social issues. With diverse experts in over 50 countries and a robust partner ecosystem, we deliver comprehensive solutions across consulting, data & AI, industry solutions, applications, infrastructure, and connectivity.
Nearshore delivery options available - Estimated salary: $80,000 - $120,000 per year
Your Day at NTT DATAYou'll join our team as a Data Protection Specialist, responsible for delivering managed services to clients ensuring their IT infrastructure remains operational. Your proactive monitoring and problem-solving skills will help resolve technical incidents and problems.
This role involves proactively reviewing client requests or tickets and applying technical/process knowledge to resolve them without breaching service level agreements. You'll work on second-line support for incidents and requests with medium complexity, focusing across two or more technology domains such as Cloud, Security, Networking, Applications, and Collaboration.
Key Responsibilities:
- Minimum 4 years of hands-on experience in backup storage operations.
- Strong product and domain knowledge.
- Excellent troubleshooting skills.
- Manage, configure, and implement Commvault platform skills.
- Daily backup routines as defined in policy.
- Configure, monitor alerts, diagnose event alerts.
- Configure storage units, column pools, disk staging, and storage lifecycle policies.
- Ability to correlate incident trends into problem management and execute permanent fixes.
- Good documentation skills.
- Patch management execution.
Academic Qualifications and Certifications
Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Relevant certifications carry additional weightage on a candidate's qualification for the role.
About This Role
This is an on-site working opportunity with NTT DATA. As a valued member of our team, you'll have access to ongoing training and development opportunities to enhance your skills and career prospects.
