Technical Support Specialist

2 days ago

Hyderabad, Telangana, India beBeeAdministration Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: Technical Support SpecialistJob Description:

The role of a technical support specialist is crucial in ensuring seamless operation of systems or applications utilized by clients. You will engage with clients to comprehend their needs, address any issues they encounter, and guarantee that our systems operate efficiently.

This position demands exceptional communication skills, providing high-quality support that resolves client concerns effectively. Your deep understanding of the product enables you to design suitable solutions, contributing to the overall success of our operations and client satisfaction.

Key Responsibilities Include:

  • Independently perform tasks and become an SME
  • Active participation/contribution in team discussions
  • Contribute to resolving work-related problems
  • Assist in developing and implementing support processes to enhance service delivery
  • Provide training and guidance to junior team members for professional growth

Required Skills and Qualifications:

  • Proficiency in Microsoft SQL Server Administration
  • Strong understanding of database management and optimization techniques
  • Experience with backup and recovery strategies for SQL Server databases
  • Familiarity with performance tuning and troubleshooting SQL queries
  • Knowledge of security best practices for SQL Server environments

Benefits:

  • Minimum 3 years of experience in Microsoft SQL Server Administration is required
  • A 15-year full-time education is required

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