Financial Systems Support Professional

4 days ago

Pune, Maharashtra, India beBeeInvestment Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title

We are seeking a skilled professional to fill this position.

  • A highly skilled Support Specialist with hands-on experience working on Eagle Investment Systems is required.
About the Role

This role requires technical and functional support for the Eagle Platform, including STAR, PACE, and Performance modules.

The ideal candidate will have supported the platform in banking or asset management environments, preferably with experience at institutions using Eagle for middle- and back-office operations.

Responsibilities

Key responsibilities include:

  • Providing day-to-day technical and functional support for the Eagle Platform.
  • Troubleshooting and resolving user issues related to portfolio accounting, performance calculation, and reporting.
  • Acting as a liaison between business users and technical teams for change requests, data corrections, and custom reports.
  • Monitoring batch jobs, data feeds (security, pricing, transaction data), and system interfaces.
  • Working closely with front-office, middle-office, and operations teams to ensure accurate data processing and reporting.
  • Managing SLA-driven incident resolution and maintaining support documentation.
  • Supporting data migrations, upgrades, and new release rollouts of Eagle components.
  • Engaging in root cause analysis and implementing preventive measures.
Requirements

The ideal candidate should possess:

  • 5+ years of experience in financial systems support, with a strong focus on Eagle Investment Systems.
  • Strong knowledge of portfolio management processes, NAV calculations, and financial instruments (equities, fixed income, derivatives).
  • Prior work experience in banking or asset management firms is highly preferred.
  • Proficient in SQL, ETL tools, and understanding of data architecture in financial environments.
  • Familiarity with upstream/downstream systems such as Bloomberg, Aladdin, or CRD is a plus.
  • Strong analytical skills and attention to detail.
  • Excellent communication skills in English.
Bonus Requirements

Prior experience working in a banking or asset management firm in the GCC is a bonus.

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