
ServiceNow Developer
1 day ago
Job Title: ServiceNow Developer - Transformation Expert
We are seeking an experienced ServiceNow Developer to support a large-scale transformation project. As a key member of our team, you will be responsible for developing enhancements and reviewing existing designs identified during UAT phases.
Key Responsibilities:
- Developing and implementing ServiceNow Order Management (OM) and Customer Service Management (CSM) modules.
- Designing and building simple and complex order capture and orchestration workflows.
- Integrating with Sales Performance Management (SPM) and CSM processes.
- Collaborating with cross-functional teams to implement third-party tool integrations via APIs and Integration Hub.
Required Skills & Qualifications:
- 6+ years of hands-on ServiceNow development experience.
- Minimum 3 years of experience with Order Management (OM).
- Strong expertise in Service Catalog definition and setup, Workspaces, UI Builder, and Flow Designer.
- Experience with ServiceNow Platform features, CMDB, CSM, ITSM, SPM, and CSDM.
- Portal management and customization skills.
- API integration expertise with third-party tools (scripted APIs, Integration Hub).
- Ability to design and prototype solutions.
- Knowledge of sales and ordering processes.
Soft Skills:
- Excellent communication skills to explain complex topics to non-technical audiences.
- Strong problem-solving and analytical skills.
- Ability to learn quickly and adapt to project needs.
- Proactive and collaborative mindset with a strong team spirit.
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